Privacy Policy
IIG Academy respects your privacy and is committed to protecting the personal information of students, parents, guardians, visitors, applicants and other users of our website.
This Privacy Policy explains how we collect, use, process, store, and protect information when you visit our website, enquire about our programmes, register for courses and submit admission applications.
By accessing or using the website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our website and services, we may collect information that you voluntarily provide, including:
- Full name
- Parent or guardian name, where applicable
- Phone number
- Email address
- Residential or communication details
- Class, academic information, or educational background
- Course or programme preferences
- Admission and registration details
- Information submitted through enquiry forms
- Documents or other information voluntarily submitted during the admission process
- Any other information you choose to provide to us
We may also automatically collect certain technical and usage information when you access our website.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Approximate location information
- Website interaction and navigation information
- Other technical information required for website security and performance
This information helps us understand how visitors use our website and improve its functionality and performance.
3. Cookies and Analytics
IIG Academy may use cookies, web beacons, pixels, and similar technologies to improve website functionality and understand how visitors interact with our website.
Cookies and analytics technologies may help us:
- Remember user preferences
- Improve website navigation
- Understand website traffic
- Measure page performance
- Analyse visitor behaviour
- Improve our content and services
- Maintain website security
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
4. How We Use Your Information
We may use the information collected through our website to:
- Respond to enquiries and requests
- Provide information about courses and programmes
- Process course registrations
- Process admission enquiries and applications
- Communicate with students, parents, guardians, and applicants
- Provide academic or programme-related information
- Manage accounts and registrations, where applicable
- Improve our courses, website and educational services
- Conduct assessments, where applicable
- Maintain records related to admissions and registrations
- Send relevant notifications and service-related communications
- Analyse website usage and performance
- Prevent fraud, misuse and unauthorised activity
- Maintain website and information security
- Comply with applicable laws and regulatory requirements
5. Admission and Registration Information
If you submit an admission or course registration form, we may collect information necessary to process your application or registration. Such information may include student details, parent or guardian details, educational information, contact information, programme preferences, documents and other information reasonably required for the admission or registration process.
Providing accurate information helps us process applications and deliver appropriate services.
6. Online Learning and Student Services
Where online learning or student services are available through the website, we may collect information necessary to create and manage user access and provide those services. This may include account information, course enrolment details, learning activity, assessments, attendance or participation information, and related academic records, where applicable. Such information may be used to provide, manage, improve, and secure the relevant educational services.
7. Communications
If you provide your phone number or email address, we may contact you regarding:
- Your enquiry
- Admission or registration status
- Course information
- Important academic updates
- Online learning or student services
- Requested information
- Service-related notifications
Where applicable, you may request to stop receiving promotional or non-essential communications.
8. Sharing of Personal Information
IIG Academy does not sell or rent your personal information to third parties. We may share information with trusted service providers, technology providers, payment or registration service providers, analytics providers, communication platforms, or other authorised parties where necessary to operate our website and provide requested services.
Information may also be disclosed where required by law, legal process, regulatory authorities, or to protect the rights, safety, security, and property of IIG Academy, our users, or others.
9. Payment Information
If online payments are available on our website, payment transactions may be processed through authorised third-party payment service providers.
IIG Academy may not directly store complete payment card, banking, or other sensitive financial information unless specifically required and lawfully permitted.
Users should review the applicable privacy policies and terms of the relevant payment provider before completing a transaction.
10. Data Security
We take reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, destruction, or loss.
However, no method of internet transmission or electronic storage is completely secure. Therefore, while we make reasonable efforts to protect information, we cannot guarantee absolute security.
11. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide educational or student services, process admissions and registrations, maintain appropriate records, resolve disputes, or comply with applicable legal requirements. The retention period may vary depending on the type and purpose of the information.
12. Children's and Student Information
As an educational institution, IIG Academy may collect information relating to students who are minors. Where information concerning a minor is provided through an enquiry, admission, registration, or student service, parents or legal guardians should ensure that such information is submitted appropriately and with the necessary authority or consent. We use student information only for legitimate educational, administrative, service-related, or legal purposes.
13. Third-Party Links and Services
Our website may contain links, integrations, or references to third-party websites, applications, payment platforms, learning tools, or other services. IIG Academy does not control the privacy practices or security of third-party platforms. Users should review the relevant third party’s privacy policy before submitting personal information through those services.
14. Your Privacy Rights and Choices
Subject to applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns regarding the handling of your information
- Request information about how your personal information is processed
Requests may be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.
15. Data Accuracy
You are responsible for providing accurate and updated information when submitting forms, applications, registrations, or other information through the website. If any information changes or is found to be incorrect, you may contact us to request an appropriate correction.
16. Changes to This Privacy Policy
IIG Academy may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, or applicable legal requirements. The updated Privacy Policy will be published on this page with a revised effective date. We encourage users to review this page periodically.
17. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact IIG Academy.
IIG Academy
Email: info@iigacademy.com
Phone: 9090111199
Address: GA-116, Gayatri Vihar, Near Patia Square, Chandrasekharpur - 751024
18. Consent
By using the IIG Academy website, submitting an enquiry, registering for a course, applying for admission or using applicable online student services, you acknowledge that you have read and understood this Privacy Policy. Where consent is legally required for a particular processing activity, IIG Academy will seek such consent through the appropriate mechanism.